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  • Overseas Service Hotline
    Home>Help Center>Overseas Service Hotline

    Please contact us using below local toll-free numbers with local numbers.If the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers; please call at: + 86-21-20556900; + 86-21-52295600 (callers dialing these numbers might be charged fees.)

    Hong Kong, China

    001-800-800-95516

    800-967-222

    Macao, China

    0800-801

    Taiwan, China

    00-800-800-95516 (phone call only)

    00-801-863-287

    Japan

    0034-800-800-287

    Korea

    001-800-800-95516
    (Korea Telecom supplier)

    002-800-800-95516
    (DACOM supplier only)

    0079-814-800-7159

    Singapore

    800-860-0028

    001-800-800-95516 (landline call only)

    Malaysia

    1-800-813-410

    Thailand

    001-800-800-95516

    0018-001-2066-5999

    Vietnam

    120-11581

    Philippines

    00-800-800-95516

    Indonesia

    001-803-442-279 (INDOSAT supplier only)

    007-803-011-0893 (PTT Telkom supplier only)

    UAE

    800-044-49630

    Brunei

    801-4230
    (Landline Only)