UnionPay services since 2006 Local service hotline 00-800-800-95516
Spain – Kingdom of BullfightingSpain, a glittering country in the bright sunlight, is famous for its untremmelled Flamenco dancers and valiant bullfighters. The Pyrenees, while interdicting the cold air from the continent of Europe, also contributes to the distinctively different Spain featuring self-assertion, fervency and great eloquence. From Alhambra Palace to Sagrada Familia, Spain applies one and another architectural marvel to interpret perfection. From Picasso to Dali, the inspiration of geniuses is always dynamic in Spain. Take your UnionPay card (card number starting with 62) to experience the romance and tradition of the Kingdom of Bullfighting.Explore Spain with UnionPay• Business districts recommended: El Corte Ingles, Las Rozas and La Roca discount villages in Madrid and Barcelona• Food recommended: TAPAS, Spanish ham, and paella• Entertainments recommended: Flamenco dance, football matches, and bull fighting• Specialties recommended: Spanish ham, olive oil, handmade leather shoes and other leather products
Enjoy Spain with UnionPay services and privilegesIn Madrid and Barcelona, over 850,000 merchants can accept UnionPay cards for payment, covering major business streets, the largest department group in local, exclusive stores, special restaurants and well-known hotels. In addition, 80% of local ATMs can accept UnionPay cards for cash withdrawal in Euro.
Merchants with the signage of all accept UnionPay cards, covering the main commercial streets in Madrid and Barcelona, including the largest chain department store EL CORTE INGLES, Las Rozas Village, La Roca Village, Calle Serrano, Passeig de Gràcia; Major brand stores like Loewe, Chanel, Hermes, Cartier, Tiffany, Bulgari, Chopard, Relojeria Alemana, Omega, Montblanc, BottegaVeneta, Dior, LV, Gucci, Valentino, Maxmara, and Ralph Lauren, watch and jewelry chain stores like Flash, Union Suiza, Joyeria Grassy, JoyeriaTous, Rabat Joiers; the famous Swiss watch chain store Wempe from Germany; special restaurants and hotels, TXISTU, O’PAZO, Filandon and Serrano Recoletos Apartartment Hotel in Madrid, La Fonda, Museo de Jamon, MANDARIN ORIENTAL, Hotel Dante Barcelona and GAUDI HOTEL BARCELONA in Barcelona are particularly recommended. Besides, over 70% of taxies in Spain can accept UnionPay cards for payment. It’s available for you to watch Flamenco dance in many entertainment places by using UnionPay cards.
Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.
When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.
Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at "Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN".
Cash withdrawalIn Spain, 80% of ATMs accept UnionPay cards for withdrawing Euro, including ATMs of BBVA, La Caixa, Santander, Banco Popular, Bankia and all the banks of Telebanco and Euro6000, the two bank networks in Spain. There are the signage or the following signages on these ATMs or the ATM screen:Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.
ATM commission fee consists of two separate fees:
(1) Service fee charged by the issuer: please consult your issuer for details.
(2) Service fee charged by the ATM acquirer in Spain: some ATMs will charge commission fee, which is charged by the local banks in Spain and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee.
TipsSelect PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.
Tax Refund of UnionPay Cards upon ReturningUnionPay International cooperates with United Money to launch the service of tax refund on return. If UnionPay cardholders shop in designated stores of tax refund in EU countries, it’s available to apply for tax refund upon returning after having tax return form stamped by the customs. The tax-refund process is simple in operation, rapid to the account and available to exempt the trouble of queuing. (The service is only applicable for UnionPay cards issued in Mainland China.)Click the following link for tax refund upon returning:http://www.unionpayintl.com/cn/serviceCenter/overseas/drawback/haiwai.shtml, and have more understanding of tax refund application, tax refund progress and tax refund branches.
Introduction of Overseas Tax RefundUnionPay has launched the UnionPay card (card number starting with 62) overseas tax refund service in cooperation with Global Blue, Premier Tax Free, Tax Free Worldwide and GB Tax Free that are the world’s largest tax refund institutions. Such service covers 38 countries and regions. You can apply for tax refunds when shopping in oversea stores only if they are labeled the following logos of tax refund cooperative institutions.Global tax refund institutions:If you are using the Premier tax refund service, you can check the Premier global refund points and tax refund progress on Premier Tax Refund Inquiry.For more information, please click
More considerate services offered by UnionPay Card
UnionPay Card Emergency Cash Assistance Service
UnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.