UnionPay services since December, 2009
Local service hotline 00-800-800-95516 (for telephone only)
In the Czech Republic, UnionPay cards are accepted at merchants most frequented by tourists and some ATMs.
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Czech Republic – Mysterious Country in Bohemia
Czech Republic is the representative of mystery for Nietzsche, the most beautiful city in Europe for Coethe, the place where Franz Kafka was born and created, and the background of The Unbearable Lightness of Being written by Milan Kundera. Famous people relating to Czech Republic can be composed into a book. Prague, the capital of Czech Republic, is the first city, the entire one designated as the world heritage. Why not take your UnionPay card (card number starting with 62) to visit Czech Republic and sing Bohemian Rhapsody? -
POS acceptance
Merchants with the signage of
all accept UnionPay cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay. -
Cash withdrawal
In Czech, all the ATMs of Ceska sporitelna ,KB and Euronet across the country accept UnionPay cards. There are signages ofor 
on these ATMs or the ATM screens.Ceska sporitelna ATM location inquiry page:KB ATM location inquiry page:Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s). -
Charges
No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate. -
Tips
Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately. -
Introduction of Overseas Tax Refund
UnionPay has launched the UnionPay card (card number starting with 62) overseas tax refund service in cooperation with Global Blue 、Premier Tax Free 、Tax Free Worldwide and GB Tax Free that are the world’s largest tax refund institutions. Such service covers 38 countries and regions. You can apply for tax refunds when shopping in oversea stores only if they are labeled the following logos of tax refund cooperative institutions.Global tax refund institutions:
If you are using the Premier tax refund service, you can check the Premier global refund points and tax refund progress on Premier Tax Refund Inquiry.
For more information,please click
http://www.unionpayintl.com/en/enserviceCenter/englobalService/entaxRefund/index.shtml -
Tax Refund of UnionPay Cards upon Returning
UnionPay International cooperates with United Money to launch the service of tax refund on return. If UnionPay cardholders shop in designated stores of tax refund in EU countries, it’s available to apply for tax refund upon returning after having tax return form stamped by the customs. The tax-refund process is simple in operation, rapid to the account and available to exempt the trouble of queuing. (The service is only applicable for UnionPay cards issued in Mainland China.)
Click the following link for tax refund upon returning:
http://www.unionpayintl.com/cn/serviceCenter/overseas/drawback/haiwai.shtml, and have more understanding of tax refund application, tax refund progress and tax refund branches. -
More considerate services offered by UnionPay Card
UnionPay Card Emergency Cash Assistance ServiceUnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.Find More:
