UnionPay services since May, 2006 Local service hotline 00-800-4488-29912
In Turkey, UnionPay cards are accepted at over 900,000 merchants and many ATMs.
Turkey – Cradle of CivilizationIstanbul, the capital of Turkey, is the only city stretching across Europe and Asia, and also a city born in conflicts and infusion. In addition, there has Cotton Swab Hot Spring, one of the world cultural heritages, Kapadokya, the hometown of fire balloon, and Fethiye, the paradise of glider. If you do not yearn for Turkey, the reason must be that your understanding of Turkey is limited. If you are not amazed at such madness, the reason must be that you haven’t seen Turkey personally. Why not take your UnionPay card (card number starting with 62) to return to the cradle of civilization？
POS acceptanceMerchants with the signage of all accept UnionPay cards, mainly located in major tourist cities and destinations, including Antalya, Bursa, Ankara and Konya, covering duty free shops, shopping malls, hotels and other merchants most frequented by tourists.When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.
Cash withdrawalIn Turkey, over 10,000 ATMs accept UnionPay cards for withdrawing Turkish Lira. There are the signages of or on these ATMs or the ATM screen, and all these ATMs provide the interface in Chinese. UnionPay chip cards are accepted at ATMs of Garanti Bank.Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
ChargesNo conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.
ATM commission fee consists of two separate fees:
(1) Service fee charged by the issuer: please consult your issuer for details.
(2) Service fee charged by the ATM acquirer in Turkey: some ATMs will charge commission fee, which is charged by the local banks in Turkey and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee.
TipsSelect PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.
Introduction of Overseas Tax RefundUnionPay has launched the UnionPay card (card number starting with 62) overseas tax refund service in cooperation with Global Blue 、Premier Tax Free 、Tax Free Worldwide and GB Tax Free that are the world’s largest tax refund institutions. Such service covers 38 countries and regions.You can apply for tax refunds when shopping in oversea stores only if they are labeled the following logos of tax refund cooperative institutions.Global tax refund institutions:If you are using the Premier tax refund service, you can check the Premier global refund points and tax refund progress on Premier Tax Refund Inquiry.For more information, please click
More considerate services offered by UnionPay CardUnionPay Card Emergency Cash Assistance ServiceUnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.Find More: